Not only did the shade arrive safely, but I found a piece of the broken shade that didn’t get thrown away and the new shade matches the old!! A very happy customer.
Trudie, MO, February 2018
Just rec'd my order. The glass chimney came thru in one piece and was the best packed and protected product that I have ever rec'd. Your shipping department deserves kudos for their efforts. Thanks very much for the product, which fits perfectly and the careful packing. John, CA, January 2018
The glass shade you helped me order arrived today and it is perfect! It is already up and looking beautiful. Thank you so much for your help and service.
Connie, OR, January 2018
Just a note to tell you that it makes me happy that people are still selling replacement parts for antiques. The diffuser is lovely and we are very pleased. Thank you for your service! Jackie, CA, January 2018
I must say it has been a good experience working with a company that cares that the customer gets what they want. Five Stars from me!! Thanks again,
Ann, OR, January 2018
When we returned home I opened the package that had been delivered with the 7 glasses. They are perfect and the color is better than I even pictured. Thank you so much for your advice and efforts in obtaining them. I'm looking forward to see what you recommend for my next order of the 4 more that I need. Thank you and Happy New Year. Mary, FL, December 2017
I just received the lampshade and I am absolutely thrilled. It is perfect and exactly the replacement that I wanted! Thank you so much for your continued efforts to make this happen and your attention to detail. I am totally indebted to you! It looks just like new! I feel so lucky to have found your company. Happy holidays,
Maureen, WI, December 2017
This is a Testimonial. I was so pleased with your lampshade selection and service. I found a replacement for my lily lampshade; it has 2 shades and one had broken. I chose amber/pink & received my order in 5 days. Very pleased with the color & so thrilled I can use the lamp again! Shari, VI, December 2017
These were ordered, received and are perfect! 13 etched globes!!!!
Suzan, IN, October 2017
The lamp glass arrived in beautiful condition. I quickly placed it on the lamp and knew immediately it would be perfect. In fact, I could almost swear it’s the exact lamp glass originally on the lamp. It’s beautiful!! Thank you and your husband for all your care and concern to help me out of my situation. Your service was fantastic! Julian, AZ, October 2017
I just wanted to say how much I love the stained glass shades I received, they are just beautiful and were the perfect finishing touch for the room. I had to tweak the bottom rim a bit to get them to fit properly, but I made it work and I couldn’t be happier, I’m so happy I found your website!! Thanks again. Loretta, IL, October 2017
Today I received the frosted chimney you sent me and it fits my lamp perfectly. Many years ago I had been given the lamp in memory of my mom's passing, so it means a lot to me. Thanks to you and your company it is complete again.
Mike, CO, October 2017
I have received the glass shade, and it is beautiful. Karen, MA, September 2017
The glass shades arrived yesterday and are great! So happy I waited and got the right ones. I really like my pendants and did not want to change them out. Thank you for sticking it out with me!! VERY HAPPY gal!! Laurie, OR, September 2017
I would like thank you for your gracious assistance in helping me to find exactly the right shade for my lamp. The funny thing is this shade is exactly what I wanted for far less than I thought I would have to pay and it was in your store all along. And, the search for said shade gained me a fairly good education and background on lamp shades, search words, parts i.e. fitters, how valuable exact measurements are and so on. The primary thing I learned is to never give up on expending effort for something that is worthwhile.
It amazes me that having never seen this type of lamp before that I would automatically reject the deflector and picture exactly what I thought would look better, only to find that it does exist and is used on this lamp. That gold band around the shade will give it precisely the touch I want., not too much nor too little. I have been told that this lamp is likely a Rembrandt.
The final thing I learned or perhaps the correct term is how far people will go to make somebody's dream come true, and in this case that is you. I appreciate your time and effort Susan so it is only right that I should find my dream in your store.
Thank you so very much for your help. Should something else like this turn up I wouldn't mind having an alternate in case something happens to this one. Again my sincere gratitude. Penny, OR, September 2017
I am sending this note to thank you for all you did to get us the perfect lampshade. We are very pleased. I have attached a picture of the lamp with the beautiful shade #9991. Thank you again. Harvey, CA, August 2017
Received the ordered globe promptly and in perfect condition. Thank you.
Julian, MA, August 2017
I wanted to let you know my tulip shades were delivered yesterday. They fit and look beautiful. Thank You. Diane, KS, August 2017
I wanted to let you know I received my globe Friday. It arrived safe and well packed. Thank You. JOANIE, Quebec, Canada, August 2017
Received! Thank you, it's perfect! Mary, KY, August 2017
Thank you so much for your help. The glass you cut for me works perfectly and you were the only place I could find that could find a solution for my broken globe. I appreciate your excellent customer support. Katie, FL, August 2017
I am so very pleased with my order. It is a beautiful piece and I appreciate the craftsmanship and your efforts. (Tiffany Style Shade) Brian, AZ, August 2017
Shades arrived quickly and safely. They are exactly the right size and just what we wanted. Thank you so much. Eric, UT, August 2017
I was cleaning out old messages and just wanted to let you know we love the new lamp glass! Many thanks for your patience with this crotchety customer! Warmly, Lynn, CT, July 2017
Thank you so much. They are exactly what we need. Great doing business with you. Dee, NH, July 2017
Lamp shades arrive in great shape and they look great. Thanks for your help.
Warren, MI, June 2017
I'm thrilled! Thanks for all your help! Stephanie, NY, June 2017
Can’t thank you enough for all your help and concern, keeping in touch with updates. Will recommend you to my friends should the need arise…A BIG thanks..you are awesome. I just wanted you know that the glass arrived at my home on Saturday ahead of schedule and I can’t tell you how pleased I am. It is beautiful and arrived in excellent condition. The colors and beautiful and goes very well with the bottom half of the lamp.
Kathy, CA, April 2017
I received my shades last week and was so happy with them. They were the perfect replacement I was seeking and arrived in perfect condition. Thank you!
Amy, FL, April 2017
I am sssssssooooo happy with how you "pulled this off"! I just have to be careful not to knock it over again! Regards, A customer forever! Frank, MI, April 2017
I got my shades today... I LOVE them!!! They fit perfectly.
Sara, NV, April 2017
I just placed the 2 items and they are both perfect and look beautiful! Well worth the wait. Thank you much. Ann, NY, April 2017
I just wanted you to know that the glass arrived at my home on Saturday ahead of schedule and I can’t tell you how pleased I am. It is beautiful and arrived in excellent condition. The colors and beautiful and goes very well with the bottom half of the lamp. Can’t thank you enough for all your help and concern keeping in touch with updates. Will recommend you to my friends should the need arise. A BIG thanks, you are awesome. Kathy, CA, April 2107
The green globe I bought from you is perfect. Thank you so much. It truly makes the lamp. All my best, Terri, GA, April 2017
Thank you. It is just beautiful. Barbara, GA, March 2017
I just received my order of 3 Teardrop Clear Glass Shades for my existing pendant lights and I cannot express how HAPPY I am with my purchase! Not only are these stunningly GORGEOUS, the person that packed them knew their stuff. Everything was perfect and I cannot thank you enough. I will recommend you to friends and family as well. You definitely have a future customer in me! Thank you again.
Carole, CA, March 2017
I received my lamp glass yesterday and wanted you to know all arrived safely and in one piece. I am extremely pleased with my choice and they look wonderful. Thanks again. Bonnie, SD, March 2017
Just received my order. It is perfect, my Mothers lamp is now as it should be. Thank you so very much. Glenn, ID, February. 2017
Received lamp shades today, they are a perfect match! Thanks,
Jeff, FL, February 2017
Hi there. I just opened the box you sent with the 7" ivy painted glass lampshade. I am THRILLED and I am so grateful. I am also very impressed by the professional packing job. Thank you so much for this beautiful lampshade. Sincerely,
Stephane, Alaska, February 2017
I want to Thank you for the best of help. It is great to see service is still alive.
Ken, WA, February 2017
Hello; Just wanted to shout out and say thanks for your help with our problem. The wrap you sent worked perfectly! We so much appreciated your prompt reply. Sincerely, Brenda, NC, February 2017
The lamp shade and chimney looks great. Now I have to spend some time lightly polishing the old brass lamp and I will forward a photo as soon as that is completed. What almost went into the trash or to the Salvation Army Thrift Store will now find a home on the mantel. Thank you for your thoughtful assistance in helping me place the order.
Victor, VA, February 2017
Received the package safely today and they fit perfectly! Many thanks for your help in shipping them to me. Andy, England, January 2017
I wanted to let you know the pendant shade arrived and in perfect condition. I am really pleased with and I want to thank you. Kathleen, OR, January 2017
I had to let you know that my package arrived yesterday and it is just beautiful and perfect. No broken pieces. I’m so happy. I thank you from the bottom of my heart and having patience to explain things to me. So thank you very very much.
Pat, CA, January 2017
I wanted to let you know I received the lamp shade today and it’s beautiful! Thank you for the time and making sure of the quality of this shade. Thanks.
John, TX, January 2017
THANKS so much,….you customer service IS the BEST! Gerald, MI, January 2017
YOU HAVE SET THE GOLD STANDARD IN CUSTOMER CARE! I will also let all my facebook friends know you really are the VERY BEST CUSTOMER CARE SITE ON THE WEB: Best Regards, Darlene, AZ, January 2017
I would like you to know that I have received this shipment. The globe was in perfect shape and fit perfectly on our bathroom fixture. Thank you for your fast and great service. I will recommend your company to anyone I know that needs replacement glass shades for any of their fixtures. A very satisfied customer.
Dave, TX, January 2017
The new glass shade and tripod holder arrived this afternoon and are just right. Thank you for all the help in getting the right fit. Laurel, WI, January 2017
This is the most amazing store. I easily found a replacement lamp lily globe for a 30 year old lamp. The new globe is identical to the other two old ones. Lamp is now complete! Susan, FL, January 2017
Thank you so much. I am delighted with the tulip shade. Regards,
Patricia, NY, January 2017
It fits! And looks lovely! I can't thank you enough for all your help.
Tina, PA, January 2017
We have received the lamp. We will send you a picture of finished product ~ thanks entirely to you. I wish more Americans had your ingenuity and genius in coming up with a business for peoples' needs! Enjoy your weekend!
Shirl & Jim, CA, January 2017
The glass shades arrived this morning and they are PERFECT!! We're so excited to have our beautiful candlesticks back in service. Again, thanks so much for helping us with this and going the extra mile to make it right. We truly appreciate it.
Trisha, MA, January 2017
I thought I'd let you know that the lamp glasses arrived this morning all in one piece! They fit perfectly and look great. Thanks to you I am now back in my wife's good books as I broke one of a pair putting up the Xmas tree! Once again, thanks for answering my queries and your prompt despatch. May I wish you a prosperous and Happy New Year. Regards Terry, United Kingdom, January 2017
It's so refreshing to deal with a company with such personalized customer service. It's a lost art! We look forward to our amber shades.
Vincent, VA, January 2017
The diffuser arrived and it’s perfect!!!!! Thank you very much for backing up your products and providing incredibly prompt service.
Robert, Albuquerque, NM, January 2017
I just wanted to let you know we received our lamp shade globes and everything was perfect. They are beautiful. Thank You for packaging them with care.
Carla, IL, January 2017
Just wanted to tell you that I am very happy for the five frosted grape chimney bulb shades. They were packaged very carefully and had no damage.
Alexandra, NY, December 2016
Just letting you know the lamp glasses arrived safely and are perfect. Thank goodness you exist and were able to supply us replacements. Happy New Year.
Sam, Australia, December 2016
I just received a replacement lampshade. I would like to thank you for making me right as your first priority. You have gained a solid customer for your business.
Ralph, FL December 2016
Got the Lamp Shade. It looks beautifull. Tks for your help and service.
Have a great 2017.
Alfred, TX, December 2016
We bought this lamp shade from you a few weeks ago. We love it. It came well packed, which we appreciated because another unique one-of-a-kind lamp shade we ordered from another site arrived broken. Your shade is a perfect match for the lamp for which we ordered it. We have been looking for a replacement shade for this lamp for a long while and your Tiffany Style Basket Shade is perfect. Thank you so much.
The Fishers, MA, December 2016
Dear People, I received my shade and it is glorious. I am thrilled beyond words. Thank you so much. Have a very Merry Christmas and wonderful years to come.
Mary, PA, December 2016
I received the package yesterday & all is in good order. You do an amazing job of packing. Thank you so much. Thank you.
Dan, Ontario, Canada, December 2016
I just received the hurricane globe. It fits perfectly and is beautiful. Thanks so much.
Tamra, PA, December 2016
Thanks again for your incredible customer service! I hope I don't need any more replacement shades, but if I do, you have a customer for life! And I'll tell all my friends about you, too! Merry Christmas and have a blessed New Year.
Sharon, CO, December 2016
I got it! It’s beautiful. Now I have to figure out how to get it on. It’s heavy; I may need to wait for another pair of hands. Blu, the kitty, is not helping much. Thanks.
Barbara, PA, December 2016
HI! LOVED, LOVED the Amber shades #7903 !!! We would like to order more. Thanks !!!!
Katie, TX, November 2016
My order arrived today and was exactly what I expected. Thanks for the great & very fast service.
Dave, PA, November 2016
My globe came on Monday and my handyman put it on the lamp Tuesday. I can't believe that I found the EXACT same globe as the original. A friend actually went so far as to declare it a miracle. Thank you so much for all the time you devoted to my quest. It was truly a pleasure to do 'business' with you. Wishing you a joyous holiday season.
Wendy, NY, November 2016
I can’t imagine any reason why anyone would want to return a glass chimney unless it arrived broken and I’m sure that you would replace it. However, with the way you packed my glass chimney, which by the way looks the same as the original 1828 glass chimney lamp it replaces, there is no way it would or could get damaged. Thank you very much for doing such a great job on packing it.
Sincerely, David, TN, November 2016
Received shade Thursday. Thank you for your assistance, it fits perfectly!
Suzanne, NC, November 2016
Thank you so much. The glass shades were perfect. I look forward to the next job that requires glass shades, I know who to call.
Lee, NJ, October 2016
I just wanted to let you know that the chandelier arrived last night in perfect condition. I really like it - prettier than the picture. Thanks again, it was a pleasure.
Carolyn, CA, October 2016
Received today and only ordered on Friday 10/14. Item was perfect. Thank everyone for the great service. Thank you. Kerry, AZ, October 2016
Thank you for your assistance with my order. The globes arrived safely today and are already in the chandelier. Very different look than what I had - but still a colonial look. Thanks again, Marcia, MA, October 2016
LOVE the glass shade and it fits PERFECTLY!! Virginia, AZ, September, 2016
Thank you for all your help. My husband was able to fit the shade on our lamp. It was a tight fit, but the lamp has been restored. Again thank you. Sincerely, PH, IL
They are perfect! Package arrived in excellent shape. Anchor light is back together and works beautifully. Thank you! Best regards, Bob, IL, September 2016